Industry Expectation and Professionalism

Imasha Weerakoon
3 min readMay 27, 2021

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Are you waiting for an internship or seeking your very first job after graduation So this article helps you get some tips about Industry Expectation and Professionalism.

Industry Expectation

What does the company expect of you?

  1. Communication Skills

Good communication skills are essential if you expect to be hired into a reputed firm or organization. All your knowledge will be of no use if you are unable to articulate your thoughts clearly.

2. Innovative Thinking

Companies look for individuals who can go beyond the confines of a book and particular area of thought and produce innovative solutions.

3. Ability to Lead

This ability will catapult you right to the top ranks of job seeks and is one trait all leading companies look out for.

4. Positive Outlook

This workplace is an environment full of challenges and obstacles. Those with a positive outlook will find it much easier to survive and thrive than those without.

5. Versatility

To make the maximum impact, you should be able to play multiple roles within your team. You can be the strict boss, the helping colleague, the understanding employee,, and the courageous leader all at same time.

6. Willingness to Learn

You should always be willing to stay updated on industry trends and learn new skills. This applies not just to technical skills, but too soft skills as well.

Professionalism

What makes your professional?

1. APPEARANCE

A professional is always neatly dressed.

· Meet or even exceed the requirements of your company’s dress code.

· Pay special attention to your appearance when meeting internal and external clients/stakeholders.

2. DEMEANOR

Reflect confidence, but not cockiness.

· Be polite and well-spoken whether you're interacting with customers, superiors, or co-workers.

· You may be the expert in a field, but that does not earn you the right to treat your colleagues and clients like ignorant idiots.

3. RELIABILITY

You will be counted on to find a way to get the job done.

· Respond to people promptly and follow through on promises promptly.

· Clarify everything, especially when things change, to make sure you are always on the same page as your client/team.

4. COMPETENCE

Strive to become an expert in your field.

· Continue your education by taking courses, attending seminars, and obtaining reacted educational and professional qualifications.

5. ETHICS

All professionals must adhere to a strict code of ethics.

· Even if your company does not have a written code, you should always display ethical behavior.

6. MAINTAINING YOUR POISE

A professional must maintain his/her poise even when facing a difficult situation.

· When you are challenged or questioned, you need to state your case in a calm and structured manner.

· Do not lose your cool or air personal emotional baggage in a tense situation.

7. PHONE ETIQUETTE

Your phone etiquette is also an important component of professional behavior.

· When placing an official call, identify yourself by your full name, company, and designation.

· Do not dominate the conversation; ensure that you listen to what the other party is saying.

8. WRITTEN CORRESPONDENCE

During written or email correspondence, keep your emails brief and to the point.

· Your tone should be polite and formal without being “stuffy”.

· Email etiquette 101-never ever write in capital letters in an email, no matter how frustrated you are.

9. ORGANIZATIONAL SKILLS

A professional can quickly and easily find what is needed.

· Your work area should be neat and organized.

· When heading in for a meeting or presentation, you should only take what is necessary.

10. ACCOUNTABILITY

You are always accountable for your actions.

· If you make a mistake, own up to it and try to fix it if possible. Do not try to place the blame on a colleague.

· If your company made the mistake, take responsibility and work to resolve the issue.

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Imasha Weerakoon
Imasha Weerakoon

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